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HFE Experts Lunch and Learn- Princeton, NJ


UL HFE experts are on a East Coast road-trip. Meet them over a lunch and learn program happening in New Jersey.

The session on HFE will be from 11:30 AM to 1 PM. Lunch will be Provided.


Following the presentation, Mr. Wiklund will conduct a Q&A session during which attendees can seek general guidance or specific advice pertaining to applying HFE to medical products. Discussion topics could be related to conducting user research, performing a comprehensive use-related risk analysis, developing user interface specifications, designing user interfaces that promise excellent user experiences, conducting formative and summative usability tests, and producing complete HFE documents including the HFE Report that FDA expects to be included in submissions associated with high-risk products.


UL’s Michael Wiklund (General Manager – Human Factors Engineering (HFE) will share his team’s latest insights about meeting regulators’ expectations regarding the application of human factors engineering during medical product development efforts. His presentation will be relevant to companies developing medical devices, combination products, and in vitro diagnostic devices. Mr. Wiklund will initially address the following topics that can cause considerable debate, if not consternation, among developers:

  • How to apply HFE retrospectively to products that have evolved over years or even decades (i.e., building an HFE design history file for a largely pre-existing device).
  • Selecting a summative usability test participant sample when a product’s users vary widely in terms of age, occupation, where they will operate the device (e.g., clinical versus non-clinical settings), whether or not they are formally trained to use the device, whether or not they have prior experience using similar devices, and whether they have specific impairments, to name just a few user population variables.
  • Deciding a product is ready for submission even though a summative usability test revealed continuing interaction problems (e.g., use errors, close calls, difficulties).
  • Determining the appropriate intensity with which HFE should be applied to devices fitting categories that appear – versus do not appear – on FDA’s list of high priority devices that will garner more intense HFE review.
  • Dealing with what can be called the “generic device conundrum,” whereby a developer might plan to produce a device identical to the predicate going off-patent, but also see opportunity to improve the generic device’s user interface to enhance safe and effective use.

Target Audience

  • Medical software developers
  • Medical device product developers
  • Compliance and Regulatory professionals
  • Technical marketing professionals
  • Human Factors Engineers

Michael Wiklund serves as General Manager of the human factors engineering (HFE) practice at UL (Underwriters Laboratories). Previously, he founded Wiklund Research & Design, a human factors consulting firm that UL acquired in 2012. He has 30+ years of experience in human factors engineering, much of which has focused on medical technology development—optimizing hardware and software user interfaces as well as user documentation. He is a Certified Human Factors Specialist and Licensed Professional Engineer. He is author, co-author, or editor of several books on human factors, including Usability Testing of Medical Devices, Handbook of Human Factors in Medical Device Design, and Medical Device Use Error – Root Cause Analysis. He is one of the primary authors of today's most pertinent standards and guidelines on human factors engineering of medical devices: AAMI HE75 and IEC 62366. In addition to leading UL's human factors engineering practice that now includes over 50 HFE and user interface design specialists, he is a Professor of the Practice at Tufts University where he teaches graduate courses on HFE, including applying HFE in medical technology development.


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Time Requirement


Instructor-Led $35.00

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